Health care workers will know the various methods of giving and obtaining information. They will communicate effectively, both orally and in writing. Benchmark 1 Communication Skills
Indicator 1
The student will demonstrate interviewing skills.
Benchmark 2
Reporting
Indicator 1
The student will report relevant information in order of occurrence.
Indicator 2
The student will report subjective information.
Indicator 3
The student will report objective information.
Benchmark 3
Technical reports
Indicator 1
The student will organize records and files to maintain data as required.
Indicator 2
The student will use communication technology (fax, e-mail, internet) to access and distribute data and other information.
Standard 2 Employability Skills:
Benchmark 1
Key employability skills
Indicator 1
The student will adopt personal appearance and hygiene habits appropriate to the health care environment and industry expectations.
Indicator 2
The student will practice personal integrity and honesty.
Indicator 3
The student will evaluate work assignments and initiate action with confidence commensurate with his or her work assignment.
Indicator 4
The student will follow attendance policies of the employer or educational institution.
Benchmark 2
Interpersonal communications
Indicator 1
The student will provide written communication that is accurate and grammatically correct using nomenclature appropriate to the environment.
Benchmark 3
Personal growth and development
Indicator 1
The student will engage in continuous self-assessment and goals modification for personal and professional growth.
Indicator 2
The student will manage time, prioritize responsibilities, and meet completion dates as specified by employer and client.
Indicator 3
The student will show enthusiasm and commitment by meeting expectations and priorities of the organization.
Standard 3 Legal Responsibility:
Health care workers will understand the legal responsibilities, limitations, and the implications of their actions within the health care delivery setting. They will perform their duties according to regulations, policies, laws and legislated rights of clients.
Benchmark 1
Legal Implications
Indicator 1
The student will comply with policies and requirements for documentation and record keeping.
Indicator 2
The student will comply with institutional policy and procedure.
Benchmark 2
Legal practices
Indicator 1
The student will maintain patients rights according to the Patients Bills of Rights.
Indicator 2
The student will maintain confidentiality.
Indicator 3
The student will evaluate technological threats to confidentiality.
Health care workers will understand accepted ethical practices with respect to cultural, social, and ethnic differences within the health care environment. They will perform their duties within established ethical guidelines, supporting sensitive, and quality health care delivery.
Benchmark 1
Legal and ethical boundaries
Indicator 1
The student will analyze legal and ethical aspects of confidentiality.
Benchmark 2
Ethical practices
Indicator 1
The student will demonstrate professionalism when interacting with fellow students, co-workers and the organization.
Indicator 2
The student will respect interdisciplinary roles of team members.
Indicator 3
The student will report activities and behaviors by self and others that adversely affect the health, safety or welfare of students, clients, or co-workers.
Indicator 4
The student will demonstrate fairness and equal treatment of all persons.
Indicator 5
The student will examine Patient Bill of Rights and practice responsibly within the ethical framework.
Indicator 6
The student will value clients independence and determination.
Health care workers will understand the existing and potential hazards to clients, co-workers, and self. They will prevent injury or illness through safe work practices and follow health and safety policies and procedures.
Benchmark 1
Emergency procedures and protocols
Indicator 1
The student will locate the evacuation plan for the health care setting.
Indicator 2
The student will construct a basic emergency plan for a selected health care setting in response to a nature disaster or other emergency that disrupts the ability to provide care.
Indicator 3
The student will follow the proper procedure when a fire is discovered.
Health care workers will understand the roles and responsibilities of individual members as part of the health care team, including the ability to promote the delivery of quality health care. They will interact effectively and sensitively with all members of the health care team.
Benchmark 1
Health care teams
Indicator 1
The student will understand the team concept in providing quality patient care.
Indicator 2
The student will recognize characteristics of effective teams.
Indicator 3
The student will analyze roles of various team participants. - team leader - team member
Benchmark 2
Team member participation
Indicator 1
The student will act responsibly as a team member, completing assigned tasks in a timely and effective manner.
Indicator 2
The student will actively listen to other team members.
Indicator 3
The student will exercise leadership skills as appropriate.
Indicator 4
The student will respect and value the expertise and contributions of all team members.
Indicator 5
The student will work collaboratively with persons from diverse backgrounds to accomplish a common goal.
Indicator 6
The student will acknowledge conflict and take corrective action.
Indicator 7
The student will exhibit strong sense of team identity and commitment to purpose.
USD
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