To prepare students for entry level jobs and/or additional education in business industry.
Benchmark 1
Materials Management
Indicator 1
The student will describe how technological systems process resources from one form to another to meet human wants and needs.
Indicator 2
The student will discuss technological contributions and innovations made by women and/or members of minority groups.
Indicator 3
The student will explain the effect of standardized parts on technology.
Indicator 4
The student will define and explain the concept of ergonomics.
Benchmark 2
Money Management
Indicator 1
The student will identify fixed and flexible expenses.
Indicator 2
The student will identify planned and impulse buying.
Indicator 3
The student will describe how education and experience effect income.
Indicator 4
The student will list consumer rights.
Indicator 5
The student will name consumer responsibilities.
Indicator 6
The student will identify types of consumer fraud.
Indicator 7
The student will explain how technology has increased and decreased the cost of consumer products.
Indicator 8
The student will make change for a cash transaction.
Indicator 9
The student will explain the purpose and use of the following forms: a. Promissory note b. Bank draft c. Sales invoice d. Payroll check e. Purchase requisition f. Purchase invoice g. Inventory card h. Petty cash voucher i. Receipt j. Payroll register k. Employee's withholding exemption form
Indicator 10
The student will interpret warranties and guarantees.
Indicator 11
The student will analyze a charge account statement.
Indicator 12
The student will analyze and reconcile a bank statement.
Indicator 13
The student will identify fixed expenses and variable expenses.
Indicator 14
The student will prepare a personal budget.
Indicator 15
The student will predict potential influences on buying decisions in the year 2000.
Indicator 16
The student will use an automated teller machine (ATM) card.
Benchmark 3
Human Resource Management
Indicator 1
The student will describe the purpose of work.
Indicator 2
The student will describe between the role of the worker and the manager in on-the-job success.
Indicator 3
The student will describe what is meant by "job satisfaction".
Indicator 4
The student will explain the function of the following department operations: a. Financial b. Personnel c. Administrative
Indicator 5
The student will identify current job related publications.
Indicator 6
The student will define the term "self concept".
Indicator 7
The student will list factors that effect formation of self concept.
Indicator 8
The student will identify ways that self concept changes.
Indicator 9
The student will describe characteristics of a positive and a negative self concept.
Indicator 10
The student will list defense mechanisms that are used to protect self concept.
Benchmark 4
Facility Management
Indicator 1
The student will demonstrate the operational features of technological devices in the home and work environments. These may include: a. Answering machines b. Calculators c. Cellular phones d. Digital clocks e. Entertainment equipment f. Exercise equipment g. Security systems h. Kitchen and laundry appliances i. Personal computers j. Remote controls
Benchmark 5
Teamwork Skills
Indicator 1
The student will recognize the necessity and effectiveness in team workmanship.
Indicator 2
The student will observe a group meeting.
Indicator 3
The student will describe objectively the actions of a group.
Indicator 4
The student will distinguish fact, opinion, and inference.
Indicator 5
The student will draw conclusions and make generalizations.
Indicator 6
The student will state your "point of view".
Indicator 7
The student will describe the role of the individual in a team.
Indicator 8
The student will identify team tasks: a. Establish team goals and objectives. b. Establish team standards. c. Receive and give information. d. Process information. e. Plan for action.
Indicator 9
The student will utilize problem solving skills: a. Define critical issues. b. Select a problem for resolution. c. Analyze causes of a problem. d. Examine the results of a problem. e. Offer solutions to a problem. f. Select a solution to a problem. g. Develop an action plan.
Indicator 10
The student will build group consensus a. Clarify statements. b. Reconcile disputes and disagreements. c. Propose alternative plans for action. d. Maintain task-focused procedures. e. Respond positively to ideas and suggestions. f. Express agreement. g. Express disagreement diplomatically.
Indicator 11
The student will maintain team effectiveness: a. Establish open communication lines. b. Recognize and resolve conflict. c. Evaluate the team process. d. Provide for the team's physical needs.
Benchmark 6
Computer Literacy
Indicator 1
The student will demonstrate a knowledge of ethical considerations, computer crimes, and licensing agreements.
Benchmark 7
Decision Making/Problem Solving
Indicator 1
The student will sort objects to similar physical characteristics including shape, color, and size.
Indicator 2
The student will estimate length, width, height, and distance between objects.
Indicator 3
The student will identify styles of decision making.
Indicator 4
The student will identify the steps in the decision making process.
Indicator 5
The student will distinguish between levels of decisions: a. Habitual b. Daily c Policy
Indicator 6
The student will distinguish between types of decisions: a. Economic b. Technical c. Social
Indicator 7
The student will describe factors that impact on decision making: a. Needs b. Wants c. Values d. Goals e. Standards
Indicator 8
The student will make decisions and select alternatives for a given situation.
Benchmark 8
Listening Skills
Indicator 1
The student will define "hearing" and "listening".
Indicator 2
The student will outline the listening process.
Indicator 3
The student will describe how the following factors effect listening: a. Culture background b. Past experience c. Gender d. Age f. Personal anxieties g. Fatigue level h. Attention span i. Intelligence j. Linguistic aptitude k. Reading skill l. Organizational ability m. Note taking skill
Indicator 4
The student will identify environmental factors that effect listening comprehension.
Indicator 5
The student will discuss general reasons for listening.
Indicator 6
The student will follow oral instructions: a. Listen for and identify key words. b. Listen for words that identify a task. c. Listen for steps or actions to be performed. d. Listen for clues regarding the order or sequence in which a task is performed.
Indicator 7
The student will adjust listening strategies to: a. React to ideas, not the sender b. Create a reason to listen. c. Resist being judgmental. d. Resist emotionally loaded language.
Indicator 8
The student will determine the necessity of note taking.
Indicator 9
The student will visualize results.
Indicator 10
The student will distinguish fact, opinion, and inference in oral communication.
Indicator 11
The student will draw conclusions or make generalizations from another's oral communication.
Indicator 12
The student will analyze and identify a speaker's point of view.
Indicator 13
The student will restate or paraphrase a conversation to confirm one's own understanding of what was said.
Indicator 14
The student will interpret nonverbal cues (eye contact, posture, gestures) to find meaning in a spoken conversation.
Indicator 15
The student will provide verbal and nonverbal feedback to indicate comprehension or non comprehension.
Indicator 16
The student will reduce barriers (or interference) that may impede effective listening.
Benchmark 9
Speaking Skills
Indicator 1
The student will deliver an impromptu speech of introduction.
Indicator 2
The student will discuss the relationship between speaking skills and making a good impression.
Indicator 3
The student will define the following terms related to oral communication: a. Sender b. Receiver c. Channel d. Interference e. Feedback
Indicator 4
The student will analyze the effect of an individual's background on the communication process, including: a. Gender b. Ethnic background c. Age d Socio-economic status e. Birth order f. Place(s) of upbringing g. Spiritual/political beliefs h. Education i. Work experience j. Sexual orientation k. Language skills l. Mental/physical health m. Ego involvement
Benchmark 10
Interpersonal Skills
Indicator 1
The student will identify and develop interpersonal skills related to self-initiative, including: a. Setting and meeting deadlines b. Thinking clearly under pressure c. Verbal and nonverbal communication skills d. Practical intelligence common sense) e. Personal integrity f. Perceiving and exploiting power (taking responsibility) g. Risk taking h. Tolerating ambiguity i. Ongoing professional development
Indicator 2
The student will demonstrate interpersonal skills relevant to professional relationships, including: a. Tact and diplomacy b. Clarity of verbal expression c. Empathy and understanding d. Respect for others e. Recognition of others' strengths f. Active listening g. Conflict management h. Mental flexibility i. Goal setting strategies
Benchmark 11
Learning to Learn
Indicator 1
The student will develop basic skills (reading, writing, computation).
Indicator 2
The student will differentiate between learning and being taught.
Indicator 3
The student will relate and recall information.
Indicator 4
The student will relate and organize information.
Indicator 5
The student will employ problem-solving techniques.
Indicator 6
The student will maintain a learning-process consciousness.
Indicator 7
The student will transfer learning strategies.
Indicator 8
The student will develop research and assessment skills.
Benchmark 12
Work Ethics
Indicator 1
The student will list and describe traits associated with the American work ethic.
Indicator 2
The student will explain the relationship of rapidly changing technology to global competition and jobs.
Indicator 3
The student will compare and fill out various examples of job application forms.
Indicator 4
The student will describe how emerging technologies have created new jobs and made others obsolete.
Indicator 5
The student will explain the legal and professional ramifications a job application form has for the applicant and employer.
Indicator 6
The student will explain the value of work.
Indicator 7
The student will identify personal characteristics that lead to job satisfaction.
Indicator 8
The student will list reasons why people lose jobs.
Indicator 9
The student will recognize and diffuse rumor and innuendo.
Indicator 10
The student will deal with strategic change in an open-minded and creative way.
Indicator 11
The student will develop and display decision-making and implementation ability.
Benchmark 13
Creative Thinking Skills
Indicator 1
The student will evaluate the benefits of risk taking.
Indicator 2
The student will brainstorm a problem and possible solutions.
Indicator 3
The student will reorganize information and assumptions about a given problem.
Indicator 4
The student will recognize the influence of past experiences and personal point of view.
Indicator 5
The student will develop new viewpoints by restating questions in a different context.
Indicator 6
The student will analyze and deal with resistance to change.
Indicator 7
The student will create and scale down "get fired" solutions.
Indicator 8
The student will connect ideas for which connections are not apparent.
Indicator 9
The student will reinterpret a problem through analogy and metaphor.
Indicator 10
The student will develop coping strategy to deal with the fear of failure.
Benchmark 14
Self-Management Skills
Indicator 1
The student will define the term "self concept".
Indicator 2
The student will list factors that effect formation of self concept.
Indicator 3
The student will identify ways that self concept changes.
Indicator 4
The student will describe characteristics of a positive and a negative self concept.
Indicator 5
The student will list defense mechanisms that are used to protect self concept.
Indicator 6
The student will describe the changes in degree of responsibility from childhood to adulthood in relation to developmental stages.
Benchmark 15
Identifying Employment Opportunities
Indicator 1
The student will identify educational opportunities for a specific career.
Indicator 2
The student will identify occupational opportunities for a specific career.
Indicator 3
The student will identify occupational skill requirements for a specific job title.
Indicator 4
The student will identify conditions of employment requirements for a specific job title.
Indicator 5
The student will locate resources for finding employment for specific job title.
Indicator 6
The student will identify supply and demand trends for a specific job title.
Indicator 7
The student will interview prospective employers about a specific job title.
Benchmark 16
Determine Employment Capabilities
Indicator 1
The student will match interests to a specific career path.
Indicator 2
The student will match aptitudes to a specific career path.
Indicator 3
The student will develop a career plan.
Indicator 4
The student will identify an immediate employment goal.
Benchmark 17
Demonstrating Work Behavior Attitudes
Indicator 1
The student will identify rules, regulations and policies.
Indicator 2
The student will apply rules, regulations and policies.
Indicator 3
The student will exhibit dependability.
Indicator 4
The student will exhibit punctuality.
Indicator 5
The student will exhibit honesty.
Indicator 6
The student will accept responsibility of job position.
Indicator 7
The student will demonstrate accuracy.
Indicator 8
The student will maintain emotional control.
Indicator 9
The student will demonstrate initiative.
Indicator 10
The student will demonstrate self-confidence.
Indicator 11
The student will demonstrate creativity.
Indicator 12
The student will maintain patience.
Indicator 13
The student will practice cost effectiveness.
Indicator 14
The student will practice time management.
Indicator 15
The student will display a positive attitude.
Indicator 16
The student will exhibit pride.
Indicator 17
The student will recognize legal ramifications of own actions.
Indicator 18
The student will exhibit judgmental level that predicts the results of a proposed action.
Benchmark 18
Maintaining a Business-Like Image
Indicator 1
The student will demonstrate knowledge of company or agency products and services.
Indicator 2
The student will read current job related publications.
Indicator 3
The student will promote employer's company image and purpose.
Indicator 4
The student will maintain personal appearance to comply with company standards.
Indicator 5
The student will project professionalism.
Indicator 6
The student will participate in activities of professional associations/organizations.
Benchmark 19
Identify the Business Skills needed to Operate a Small Business
Indicator 1
The student will develop a business plan.
Indicator 2
The student will obtain technical assistance.
Indicator 3
The student will describe the type of ownership.
Indicator 4
The student will plan a market strategy.
Indicator 5
The student will identify factors to be considered in locating the business.
Benchmark 20
Demonstrate the Human Relations Skills Necessary to Success in Marketing Occupations
Indicator 1
The student will exhibit acceptable grooming habits.
Indicator 2
The student will exhibit punctuality, initiative, courtesy, loyalty, and honesty.
Indicator 3
The student will exhibit the ability to get along with others.
Indicator 4
The student will discuss the importance of human relations.
Indicator 5
The student will demonstrate the ability to adapt to changes in the occupational environment.
Benchmark 21
Demonstrate the Ability to Communicate Skillfully
Indicator 1
The student will practice good listening skills.
Indicator 2
The student will discuss the role communication plays in marketing.
Indicator 3
The student will speak effectively to customers, co-workers, supervisors, and vendors, using proper grammar and terminology, such as in a sale presentation or when demonstrating store products.
Benchmark 22
Demonstrate a Knowledge of Merchandising Activities
Indicator 1
The student will explain the role of buying/purchasing in merchandising.
Indicator 2
The student will describe the importance of inventory control.
Indicator 3
The student will develop a six month merchandising plan.
Benchmark 23
Demonstrate a Knowledge of Basic Economic Principles
Indicator 1
The student will explain the role of marketing in the free enterprise system.
Indicator 2
The student will identify and discuss economic resources.
Indicator 3
The student will discuss the role of the consumer in the free enterprise system.
Indicator 4
The student will define the concept "supply and demand".
Indicator 5
The student will identify and define the four types of product utility.
Indicator 6
The student will identify and explain the elements in the marketing mix (price, product, promotion, and place).
Indicator 7
The student will differentiate between the three basic categories of consumer goods (convenience goods, shopping goods, and specialty goods).
Indicator 8
The student will compare current and past trends that have developed in retailing.
Benchmark 24
Understand the Importance of Marketing Operations
Indicator 1
The student will recognize basic safety hazards.
Indicator 2
The student will practice accident prevention.
Indicator 3
The student will explain the importance of receiving-checking-marking operations.
Indicator 4
The student will describe the importance of security.
Indicator 5
The student will demonstrate an understanding of credit policies and procedures.
Indicator 6
The student will demonstrate an understanding of housekeeping responsibilities and maintenance procedures.
Benchmark 25
Demonstrate Knowledge and Application of Product and Service Technology
Indicator 1
The student will demonstrate the importance of product knowledge and service technology.
Indicator 2
The student will utilize available sources to obtain product knowledge.
Benchmark 26
Select a Career Objective in a Field of Marketing
Indicator 1
The student will identify training and education requirements for various marketing careers.
Indicator 2
The student will identify special skills and abilities needed for various marketing careers.
Indicator 3
The student will select a tentative career objective.
Indicator 4
The student will demonstrate the ability to set realistic short term and long term personal goals.
Benchmark 27
Demonstrate Employability Skills
Indicator 1
The student will conduct a job search.
Indicator 2
The student will secure information about a job.
Indicator 3
The student will identify documents that may be required when applying for a job.
Indicator 4
The student will complete a job application form correctly.
Indicator 5
The student will demonstrate competence in job interview techniques.
Indicator 6
The student will identify acceptable work habits.
Indicator 7
The student will demonstrate knowledge of how to make job changes appropriately.
Indicator 8
The student will demonstrate acceptable employee health habits.
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