To prepare students for entry level jobs and/or additional education in business industry.
Benchmark 1
Time Management
Indicator 1
The student will define the following terminology: a. Time Management b. Procrastination c. Inertia d. Priority e. Consequence f. Incentive g. Dovetail tasks
Indicator 2
The student will determine priorities in personal life.
Indicator 3
The student will list influences on use of time.
Indicator 4
The student will identify "time traps".
Indicator 5
The student will identify personal "time wasters".
Indicator 6
The student will state principles of efficient time management.
Indicator 7
The student will identify reasons for procrastination.
Indicator 8
The student will list ways to overcome procrastination.
Indicator 9
The student will develop habits that save time.
Indicator 10
The student will identify effective study habits.
Indicator 11
The student will develop a time plan.
Benchmark 2
Money Management
Indicator 1
The student will explain the relationship between setting goals and managing money.
Indicator 2
The student will identify fixed and flexible expenses.
Indicator 3
The student will identify planned and impulse buying.
Indicator 4
The student will describe how education and experience effect income.
Indicator 5
The student will list consumer rights.
Indicator 6
The student will name consumer responsibilities.
Indicator 7
The student will identify types of consumer fraud.
Indicator 8
The student will explain how technology has increased and decreased the cost of consumer products.
Indicator 9
The student will make change for a cash transaction.
Indicator 10
The student will explain the purpose and use of the following forms:
a. Promissory Note
b. Bank draft
c. Sales Invoice
d. Payroll check
e. Purchase requisition
f. Purchase invoice
g. Inventory card
h. Petty cash voucher
i. Receipt
j. Payroll register
k. Employee's withholding exemption form
Indicator 11
The student will interpret warranties and guarantees.
Indicator 12
The student will analyze a charge account statement.
Indicator 13
The student will analyze and reconcile a bank statement.
Indicator 14
The student will identify fixed expenses and variable expenses.
Indicator 15
The student will prepare a personal budget.
Indicator 16
The student will predict potential influences on buying decisions in the year 2000.
Indicator 17
The student will use an automated teller machine (ATM).
Benchmark 3
Human Resource Management
Indicator 1
The student will describe the purpose of work.
Indicator 2
The student will describe between the role of the worker and the manager in on-the-job success.
Indicator 3
The student will describe what is meant by "job satisfaction".
Indicator 4
The student will explain the function of the following department operations:
a. Financial
b. Personnel
c. Administrative
Indicator 5
The student will identify current job related publications.
Indicator 6
The student will define the term "self concept".
Indicator 7
The student will list factors that effect formation of self concept.
Indicator 8
The student will identify ways that self concept changes.
Indicator 9
The student will describe characteristics of a positive and a negative self concept.
Indicator 10
The student will list defense mechanisms that are used to protect self concept.
Benchmark 4
Facility Management
Indicator 1
The student will demonstrate the operational features of technological devices in the home and work environments. May include: a. Answering machines b. Calculators c. Cellular phones d. Digital clocks e. Entertainment equipment f Exercise equipment g. Security systems h. Kitchen and laundry appliances i. Personal computers j. Remote controls
Benchmark 5
Teamwork Skills
Indicator 1
The student will recognize the necessity and effectiveness in team workmanship.
Indicator 2
The student will observe a group meeting.
Indicator 3
The student will describe objectively the actions of a group.
Indicator 4
The student will distinguish fact, opinion, and inference.
Indicator 5
The student will draw conclusions and make generalizations.
Indicator 6
The student will state your "point of view".
Indicator 7
The student will describe the role of the individual in a team.
Indicator 8
The student will identify team tasks: a. Establish team goals and objectives. b. Establish team standards. c. Receive and give information. d. Process information. e. Plan for action.
Indicator 9
The student will utilize problem solving skills: a. Define critical issues. b. Select a problem for resolution. c. Analyze causes of a problem. d. Examine the results of a problem. e. Offer solutions to a problem. f. Select a solution to a problem. g. Develop an action plan.
Indicator 10
The student will build group consensus a. Clarify statements. b. Reconcile disputes and disagreements. c. Propose alternative plans for action. d. Maintain task-focused procedures. e. Respond positively to ideas and suggestions. f. Express agreement. g. Express disagreement diplomatically.
Indicator 11
The student will maintain team effectiveness: a. Establish open communication lines. b. Recognize and resolve conflict. c. Evaluate the team process. d. Provide for the team's physical needs.
Benchmark 6
Decision Making / Problem Solving
Indicator 1
The student will identify the steps in the decision making process.
Indicator 2
The student will distinguish between levels of decisions: a. Habitual b. Daily c Policy
Indicator 3
The student will distinguish between types of decisions: a. Economic b. Technical c. Social
Indicator 4
The student will describe factors that impact on decision making: a. Needs b. Wants c. Values d. Goals e. Standards
Indicator 5
The student will make decisions and select alternatives for a given situation.
Benchmark 7
Listening Skills
Indicator 1
The student will define "hearing" and "listening".
Indicator 2
The student will outline the listening process.
Indicator 3
The student will describe how the following factors effect listening: a. Culture background b. Past experience c. Gender d. Age e. Ego involvement f. Personal anxieties g. Fatigue level h. Attention span i. Intelligence j. Linguistic aptitude k. Reading skill l. Organizational ability m. Note taking skill
Indicator 4
The student will identify environmental factors that effect listening comprehension.
Indicator 5
The student will discuss general reasons for listening.
Indicator 6
The student will follow oral instructions: a. Listen for and identify key words. b. Listen for words that identify a task. c. Listen for steps or actions to be performed. d. Listen for clues regarding the order or sequence in which a task is performed.
Indicator 7
The student will adjust listening strategies to: a. React to ideas, not the sender b. Create a reason to listen. c. Resist being judgmental. d. Resist emotionally loaded language.
Indicator 8
The student will determine the necessity of note taking.
Indicator 9
The student will visualize results.
Indicator 10
The student will distinguish fact, opinion, and inference in oral communication.
Indicator 11
The student will draw conclusions and make generalizations from another's oral communication.
Indicator 12
The student will analyze and identify a speaker's point of view.
Indicator 13
The student will restate or paraphrase a conversation to confirm one's own understanding of what was said.
Indicator 14
The student will interpret nonverbal cues (eye contact, posture, gestures) to find meaning in a spoken conversation.
Indicator 15
The student will provide verbal and nonverbal feedback to indicate comprehension or non-comprehension.
Indicator 16
The student will reduce barriers (or interference) that may impede effective listening.
Benchmark 8
Speaking Skills
Indicator 1
The student will define the following terms related to oral communication: a. Sender b. Receiver c. Channel d. Interference e. Feedback
Indicator 2
The student will make adjustments in vocal delivery to conform with various communication situations, including: a. Face-to-Face (one-on-one) b. Telephone c. Group participation d. Public forums
Indicator 3
The student will analyze the effect of body language in terms of: a. Gender b. Color of skin c. Age d. Appearance e. Facial expression f. Eye behavior g. Bodily movement h. Personal space i. Touch
Benchmark 9
Interpersonal Skills
Indicator 1
The student will identify and develop interpersonal skills related to self initiative, including: a. Setting and meeting deadlines. b. Thinking clearly under pressure c. Verbal and nonverbal communication skills. d. Practical intelligence common sense). e. Personal integrity. f. Perceiving and exploiting power taking responsibility). g. Risk taking. h. Tolerating ambiguity. i. Ongoing professional development.
Indicator 2
The student will demonstrate interpersonal skills relevant to professional relationships, including:. a. Tact and diplomacy b. Clarity of verbal expression c. Empathy and understanding. d. Respect for others. e. Recognition of others' strengths. f. Active listening. g. Conflict management. h. Mental flexibility. i. Goal setting strategies.
Benchmark 10
Learning to Learn
Indicator 1
The student will relate and organize information.
Indicator 2
The student will employ problem-solving techniques.
Indicator 3
The student will maintain a learning-process consciousness.
Indicator 4
The student will transfer learning strategies.
Benchmark 11
Work Ethics
Indicator 1
The student will list and describe traits associated with the American work ethic.
Indicator 2
The student will explain the relationship of rapidly changing technology to global competition and jobs.
Indicator 3
The student will compare and fill out various examples of job application forms.
Indicator 4
The student will describe how emerging technologies have created new jobs and made others obsolete.
Indicator 5
The student will explain the legal and professional ramifications a job application form has for the applicant and employer.
Indicator 6
The student will explain the value of work.
Indicator 7
The student will identify personal characteristics that lead to job satisfaction.
Indicator 8
The student will list reasons why people lose jobs.
Indicator 9
The student will recognize and diffuse rumor and innuendo.
Indicator 10
The student will deal with strategic change in an open-ended and creative way.
Indicator 11
The student will develop and display decision making and implementation ability.
Benchmark 12
Creative Thinking Skills
Indicator 1
The student will demonstrate an openness to new ideas and new experiences.
Indicator 2
The student will exhibit a willingness to cultivate fantasy.
Indicator 3
The student will formulate long-term goals by assessing success "fantasies".
Indicator 4
The student will evaluate the benefits of risk taking.
Indicator 5
The student will brainstorm a problem and possible solutions.
Indicator 6
The student will reorganize information and assumptions about a given problem.
Indicator 7
The student will recognize the influence of past experiences and personal point of view.
Indicator 8
The student will develop new viewpoints by restating questions in a different context.
Indicator 9
The student will analyze and deal with resistance to change.
Indicator 10
The student will create and scale down "get fired" solutions.
Indicator 11
The student will connect ideas for which connections are not apparent.
Indicator 12
The student will reinterpret a problem through analogy and metaphor.
Indicator 13
The student will develop a coping strategy to deal with the fear of failure.
Benchmark 13
Self-Management Skills
Indicator 1
The student will perform a self-assessment: a. Personal values b. Goals c. Standards d. Needs e. Wants f. Roles g. Strengths h. Weaknesses i. Interests j. Talents
Indicator 2
The student will define the term "self concept".
Indicator 3
The student will list factors that effect formation of self-concept.
Indicator 4
The student will identify ways that self concept changes.
Indicator 5
The student will describe characteristics of a positive and a negative self concept.
Indicator 6
The student will list defense mechanisms that are used to protect self concept.
Indicator 7
The student will describe the changes in degree of responsibility from childhood to adulthood in relation to developmental stages.
Benchmark 14
Identifying Employment Opportunities
Indicator 1
The student will identify educational opportunities for a specific career.
Indicator 2
The student will identify occupational opportunities for a specific career.
Indicator 3
The student will identify occupational skill requirements for a specific job title.
Indicator 4
The student will locate resources for finding employment for a specific job title.
Benchmark 15
Determining Employment Capabilities
Indicator 1
The student will match interests to a specific career path.
Indicator 2
The student will match aptitudes to a specific career path.
Indicator 3
The student will identify an immediate employment goal.
Benchmark 16
Applying Employment Seeking Skills
Indicator 1
The student will prepare a resume.
Indicator 2
The student will locate job openings.
Indicator 3
The student will analyze job openings.
Indicator 4
The student will write a letter of application for a job.
Indicator 5
The student will complete a job application form.
Indicator 6
The student will request an interview.
Indicator 7
The student will interview for a job.
Indicator 8
The student will write a job interview follow-up letter.
Indicator 9
The student will evaluate a job offer.
Indicator 10
The student will write a job acceptance letter.
Indicator 11
The student will write a job offer rejection letter.
Indicator 12
The student will evaluate a job rejection.
Benchmark 17
Demonstrating Work Behavior Attitudes
Indicator 1
The student will identify rules, regulations and policies.
Indicator 2
The student will apply rules, regulations and policies.
Indicator 3
The student will exhibit dependability.
Indicator 4
The student will exhibit punctuality.
Indicator 5
The student will exhibit honesty.
Indicator 6
The student will accept responsibility of job position.
Indicator 7
The student will demonstrate accuracy,
Indicator 8
The student will maintain emotional control.
Indicator 9
The student will demonstrate initiative.
Indicator 10
The student will demonstrate self-confidence.
Indicator 11
The student will demonstrate creativity.
Indicator 12
The student will maintain patience.
Indicator 13
The student will practice cost effectiveness.
Indicator 14
The student will practice time management.
Indicator 15
The student will display positive attitude.
Indicator 16
The student will exhibit pride.
Indicator 17
The student will recognize legal ramifications of own actions.
Indicator 18
The student will exhibit a judgement level that predicts the result of a proposed action.
Benchmark 18
Maintaining a Safe and Healthful Environment
Indicator 1
The student will comply with safety and health rules.
Indicator 2
The student will exhibit the safe use of tools and equipment.
Indicator 3
The student will maintain a clean and orderly work area.
Indicator 4
The student will practice personal hygiene and cleanliness.
Indicator 5
The student will wear attire suitable to the work place.
Indicator 6
The student will react to a given emergency situation.
Benchmark 19
Maintaining a Business-Like Image
Indicator 1
The student will demonstrate knowledge of company or agency products and services.
Indicator 2
The student will read current job-related publications.
Indicator 3
The student will promote employer's company image and purpose.
Indicator 4
The student will maintain personal appearance to comply with company standards.
Indicator 5
The student will project professionalism.
Indicator 6
The student will participate in activities of professional associations/organizations.
Benchmark 20
Maintaining Working Relationships with Others
Indicator 1
The student will respond positively to criticism.
Indicator 2
The student will provide constructive criticism.
Indicator 3
The student will respond to praise.
Indicator 4
The student will demonstrate respect for others.
Indicator 5
The student will demonstrate support for others.
Indicator 6
The student will demonstrate loyalty to others.
Indicator 7
The student will demonstrate confidentiality.
Indicator 8
The student will accept and comply with directions.
Indicator 9
The student will accept responsibility for own actions.
Benchmark 21
Adapting to Change
Indicator 1
The student will update technical skills.
Indicator 2
The student will demonstrate willingness to learn.
Indicator 3
The student will demonstrate flexibility.
Indicator 4
The student will participate in continuing education.
Benchmark 22
Communicating on the Job
Indicator 1
The student will read and comprehend written communications and information.
Indicator 2
The student will use correct grammar.
Indicator 3
The student will speak effectively with others.
Indicator 4
The student will use job-related terminology.
Indicator 5
The student will listen attentively.
Indicator 6
The student will write legibly.
Indicator 7
The student will use telephone etiquette.
Indicator 8
The student will follow written and oral directions.
Indicator 9
The student will ask questions.
Indicator 10
The student will locate information in order to accomplish task.
Indicator 11
The student will prepare written communication.
Indicator 12
The student will utilize keyboarding skills.
Indicator 13
The student will utilize computer skills.
Benchmark 23
Performing Mathematical Skills
Indicator 1
The student will apply mathematics for problem solving.
Indicator 2
The student will add and subtract whole numbers, decimals and fractions.
Indicator 3
The student will demonstrate ability to make change.
Benchmark 24
Demostrate the Human Relations Skills Necessary for Success in Marketing Occupations
Indicator 1
The student will exhibit acceptable grooming habits.
Indicator 2
The student will exhibit punctuality, initiative, courtesy, loyalty, and honesty.
Indicator 3
The student will exhibit the ability to get along with others.
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